Average Salary* (Boston) $52,490
Average Salary* (U.S.) $42,400 * According to KUDER.COM
Sample Job Titles: Computer Support Specialist/Technician, Desktop Support Specialist, Information Technology Technician (IT Technician), Networking Technician
Technical and Higher Education Majors: Due to the wide range of skills required, there are many paths of entry to a job as a computer support specialist or systems administrator. Training requirements for computer support specialist positions vary, but many employers prefer to hire applicants with some formal college education. A bachelors degree in computer science or information systems is a prerequisite for some jobs; other jobs, however, may require only a computer-related associate degree. And for some jobs, relevant computer experience and certifications may substitute for formal education. For systems administrator jobs, many employers seek applicants with bachelors degrees, although not necessarily in a computer-related field
Career Advancement: Beginning computer support specialists usually work for organizations that deal directly with customers or in-house users. Support specialists may advance into positions in which they use what they have learned from customers to improve the design and efficiency of future products. Job promotions usually depend more on performance than on formal education. Eventually, some computer support specialists become software engineers, designing products rather than assisting users. Computer support specialists in hardware and software companies often enjoy great upward mobility.